by admin | Sep 18, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership
Assuming you’re familiar with CQ, let’s take a step back and look at EQ. When introducing the concept to clients for the first time, I often get a response such as, “we base our decisions on logic and facts – we don’t bring our emotions...
by admin | Aug 21, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership
I want to share a real-life example of an organization leading change intelligently to help you on your leadership journey. Through their process, “The Innovation Pipeline” (TIP), AT&T has been able to overcome abysmal 70% change failure rate and...
by admin | Aug 1, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership
Unfortunately, most change-based training programs focus exclusively on “Change Management” and exceedingly few on “Change Leadership.” Change Management is the methods and tools of change: and these are critical to get the job done. Yet,...
by admin | Jul 25, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership
A few years ago I put myself through a 360-degree feedback process in which I requested developmental input from peers, clients, staff, friends and family. The strongest “needs improvement” area that emerged was “Work-Life Balance.”...
by admin | Jun 27, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership, Management
“I thought I came here today to learn more about myself, in order to help me do my job to manage change. What I really learned was empathy for other people, which will help me partner with others to lead change.” This revelation was shared by a Change...
