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CQ + EQ: A Potent Combination for Leaders (and what it means for you)

by admin | Sep 18, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership

Assuming you’re familiar with CQ, let’s take a step back and look at EQ.  When introducing the concept to clients for the first time, I often get a response such as, “we base our decisions on logic and facts – we don’t bring our emotions...

Change Lessons from “The Innovation Pipeline” at AT&T

by admin | Aug 21, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership

I want to share a real-life example of an organization leading change intelligently to help you on your leadership journey. Through their process, “The Innovation Pipeline” (TIP), AT&T has been able to overcome abysmal 70% change failure rate and...

Be a Change Leader – Not “Just” a Change Manager!

by admin | Aug 1, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership

Unfortunately, most change-based training programs focus exclusively on “Change Management” and exceedingly few on “Change Leadership.”  Change Management is the methods and tools of change: and these are critical to get the job done.  Yet,...

Leadership Unplugged: Finding Solutions and Inspiration for Change Initiatives

by admin | Jul 25, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership

A few years ago I put myself through a 360-degree feedback process in which I requested developmental input from peers, clients, staff, friends and family.  The strongest “needs improvement” area that emerged was “Work-Life Balance.”...

Empathy: How it Can Help You Become a Better Change Leader

by admin | Jun 27, 2016 | Business, Change, Coaching, Collaboration, Commitment, Communication, Leadership, Management

“I thought I came here today to learn more about myself, in order to help me do my job to manage change. What I really learned was empathy for other people, which will help me partner with others to lead change.” This revelation was shared by a Change...
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