When Change is Out of Your Control: What You Can Do

Have you ever experienced the shocking blow of an unforeseen major change in your organization? Three of my clients in the middle-management ranks of their companies are currently facing changes that were sudden, unexpected, and from their perspectives, out of their control: An IT organization notified of the decision to outsource several major functions A […]

Is Organizational ADHD Derailing Your Change Project?

Sound familiar? “Here we go again – another program of the year!” “Another reorg – who’s my boss today?  And I’m expected to pick up the slack – again?!” “Our company slogan should be, ‘All swirl – no strategy’!” As an “organizational doctor,” when I hear clients vent such frustrations, I know they are symptoms […]

North Carolina, Ready to Learn Your CQ Style?

Will you be in or near Charlotte, NC on Tuesday, October 7th? I am excited to be partnering with the Synergistic Coach, Gerri Steadman when she hosts her “Learning Through Horses” workshop. Though the workshop itself is private, there will be a free reception that is open to the public from 5:30-7:30pm. At the reception, I […]

The CQ System Goes French

We were recently informed that the CQ system made an appearance in one of the main economic newspapers in France. Yves Cavarec, the author of the article, wrote an analysis of the failed June merging of two French rugby clubs. Without knowing details of the case, but using the CQ system, he determined that the […]

Top 10 Reasons to Get CQ Certified

Ever since the opportunity was launched, I’ve received questions about the relevance and benefits of Change Intelligence/CQ Certification, for leaders themselves and also for their teams and organizations. The blog post below lists 10 reasons why you should in fact get CQ certified. These reasons are based on actual results and perspectives from previous CQ […]

Reactions to Change

When people encounter any kind of change, they typically progress through a series of phases. There are several frameworks that help clarify human reaction to change, but the one I use in this post—and in chapter 15 of Change Intelligence—is adapted to CQ and based on the work of Elisabeth Kübler-Ross, who studied human reactions […]

Deploying the Right Change Management Tools

Is there a difference between change leadership and change management? My answer is a resounding “Yes!” Change intelligence (CQ) is about diagnosing and developing your capacity to lead change—in other words, it’s about change leadership. Change management, on the other hand, is a set of techniques that you, the change leader, can apply to a […]

Applying CQ: Organizations

Both individuals and teams have a change style and level of change intelligence (CQ), and the same is true of every organization. Some companies thrive on change, responding deftly to new economies, technologies, and customer expectations, while others are slow to adapt, and still others fail to change effectively and thus die. Unfortunately, most companies […]

Applying CQ in Teams

A fundamental part of understanding CQ is understanding which type of change leader you are—a Coach, a Visionary, an Executer, a Champion, a Driver, a Facilitator, or an Adapter, each of which indicates a different mix of leading with Head, Heart, or Hands. When they learn about these types, most of my clients ask me […]